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2 years ago
Sponsored Affiliate

Hi! Can everyone access sponsored affiliate? I can only access sponsored discovery but can’t create sponsored affiliate campaign

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3 years ago
Free Shipping Max

hello, new seller po ako pwede bako mag join sa free shipping max? di ko kasi sya makita sa laz programs eh. ano po criteria para makasali?

salamat

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3 years ago
Failed Delivery

Hi, What would happen to my products if has a failed delivery. can I get more details please?

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Proof of Packing

Hi. For volume sellers here, can I ask for tips on how you keep tab of documenting proof of packing? Do you go with sending actual photos prior to packing to each customer? Or do you simply rely on CCTV footages? Dumarami kasi ang cases ng short delivery claims & we want to protect ourselves from fraudulent schemes of rogue delivery riders or mischievous customers. I hope you can share your best practices.

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3 years ago
Reversed Deal Hunting (RDH)/Invitation

Newbie here. Ano po nagagawa ng RDH invitation from lazada? May negative effect po ba ito sa store ko if I decline it?

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3 years ago
Store Traffic - where is it coming from?

Where does the traffic come from? Nagsimula akong mag sponsored solutions last week. Dun lang ba yun pwede manggaling?

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3 years ago
How to boost sales

we've been joining all lazada's campaign , free shipping,vouchers,flexi combo, sponsored solutions, Cem but still until now we cant get enough visitor and sale what do we need to do nag add na din kmi ng products,

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3 years ago
11.11 is the first campaign na sasalihan ko. What tools can I use to increase my store traffic?

11.11 is the first campaign na sasalihan ko. What tools can I use to increase my store traffic?

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3 years ago
Buyer Cancellation

Hello. I just want to ask what can I do because the customer placed an order 4 x but should be 1 only. I tried to walk her through on how to cancel the other 3 but she no longer replied. I'm worried that if I cancel on 3, will my non-fulfillment rate have a big impact? 'Out of stock' is the only available reason to cancel in my end. 😓

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3 years ago
How to increase traffic

Now the traffic of my shop has been stable at around 700 to 800, I don’t know how to increase the traffic.

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3 years ago
Question on Returns

Hello po ask ko lang na kapag nag initiate si customer ng return to seller, yung amount na requested ng customer, need ba talaga na kasama yung shipping? Mas maliit po kasi yung presyo ng item sa requested refund amount nya.

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3 years ago
Hi! Can I do a copy over deals of my campaign to campaigns after 11.11?

I would like to duplicate my 11.11 deals to the coming 12.12. This facilitates my joining then so I can focus on other promotions too.

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3 years ago
Packaging Inquiry for Fragile Items

Hello question lang po kapag po ba yung item naka karton na need pa po ba ulet ilagay pa ulet sa box kasi parang dalawang box na po kung sakali. Monitor po kasi yung item tapos yung box nya printed po nandon yung picture ng monitor and kung anong brand. Medyo na confuse po kasi ako kasi baka hindi rin pwede kay lazada yung ganon kailangan ata plain lang yung cover. Thanks po

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3 years ago
Need recommendations!

Hi po! Baka po may pwedeng mag-share ng recommendation lalo na sa mga gumagamit ng sponsored discovery, based on your experience, mas maganda po ba ang returns ng Standard with no bid limit? Thanks po sa sasagot.

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3 years ago
For top-Up and Boosting

Good day po ulit ask kulang po bakit po Ineligible po ang mga best seller ko na product pag dating ng top-Up? paano po sya ayusin?

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3 years ago
How to change shipping arrangement?

As a new seller, pwede na ba ako mag pa pick up nalang? I want to change my shipping arrangement. Paano ko siya gagawin for first mile?

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3 years ago
For top-Up and Boosting

Good day Ask kulang po kung naka try na kayo mag top-up ng 1000 tapos naububos nalng ang balance ng top-up walang benta ni peso, at paano ba mag top-up na siguradong kikita?

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daily campaigns requirement

Last na hahaha! nagcheck ako ng mga available daily campaigns sa SellerCenter. wala requirement (i.e. seller eligibility) needed to participate? sa Pricing ng products, kelangan maglagay ng discount, how much (%) dapat?

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Coins Promo!!

Hello magandang tanghali po ulit! Question lang tungkol sa Coins promo - Ilan % po deduction sa seller if magjoin ?

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3 years ago
Payouts for BDO

HEllo po. New seller here. Mga 2 weeks na ako sa Lazada at may benta narin. Wala pa pong payout for BDO? Tuwing kelan po ba ang payout?