Lazada Community
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3 years ago
Income paid to sellers

Hi, bakit po kaya may amount na nababawas pag nasesend sa bank account ko yung income for the week? Wala naman po discrepancies sa shipping fees. And may Lazada fees naman na binabawas si Lazada.

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2 years ago
The package was intercepted

The order package is 100% intercepted, how can I solve it without being intercepted?

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2 years ago
Why cant we open our account?

Is there something wrong? Wala ng log in button

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1 year ago
PENALTY NON COMPLIANCE POLICY

LAGI PO BAN SHOP KO GAWA NG KAHIT ANONG APPEAL NMN EH DI UMUUBRA DTO SA FLATFORM! P HELP NMN PO PANO PUMASA SA APPEAL AT KUNG TLAGA BANG MY NGBABASA SA ATING MGA APPEAL OR AI LNG TLGA.. NKAKA WLANG GANA TPOS MA DE ACTIVATE PA ISABAY PA ANG IYONG EARNINGS NA DI MA WITHDRAW JUSKO

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2 years ago
Opportunity Center on Seller Center

Hi, guys!

May nakatry na po ba ng opportunity center? Paano po ba ito gamitin?

Thank you in advance sa sasagot.

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2 years ago
Suspicious or Bogus Buyer

Hello Fellow Sellers,

Good day. Hope everyone is doing great today.

May question lang po ako. May customer kasi na nagchecked out ng order with two(2) different products. Pero, ang bawat product maramihan (ex: product #1 x 3, product #2 x 8). Worried lang ako kasi upon checking ng profile nya, 0 successful delivery and rate as in new account palang. I tried to contact the buyer pero hindi nagrereply. nababasa naman nya ang mga messages ko. Ano po kaya ang dapat gawin? Ok lang ba na i-cancel ko ang order nya ano naman po ang epekto sa performance ko? Mukhang BOGUS buyer kasi ang ganitong transaction.

Salamat po and God bless. Keep safe everyone!

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2 years ago
Sponsored Discovery - Charging of Payment

Effective daw ang Lazada Sponsored Discovery kaso ayoko naman na maglalabas pa ako ng pera para dito. Okay lang ba na ikaltas nalang sa payout ko?

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1 year ago
Help me to understand about Marketplace commission rate?

I'm Struggling about how much I should put a visible amount on my Lazada Store,
I'm Scared of overpricing and Lack of pricing.

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Account Access Problem

Good morning. Can't open my Lazada app. It's been referring me to an error page. What to do? 

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3 years ago
Inquiry on "To release"

Good eve mga co-seller. Ask ko lang ano po Ibig sabihin ng pera na nasa TO RELEASE? Hanggang ngayon di ko pa alam or wala ako Idea kong received item naba ito ng mga buyer kaya to released or lahat na ito kasama ang mga to ship palang na item. Newbie here. Salamat sa sasagot po. Godbless !

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2 years ago
How to make product searchable

Mga kasuki, new seller here. I tried to search for the product i posted pero hindi siya nasasama sa ibinibigay na product ni Lazada. How do i improve my post para madali ma search? Salamat sa sasagot.

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2 years ago
Exceptions on Commission Fees

Hello. Have a question for marketplace sellers here. May special promos or offer ba si Lazada to waive the 1% commission fee?

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11 months ago
Lazada Seller Reply

Can a Lazada seller can change / update / modify a previously submitted reply on a feedback?

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3 years ago
Scanning problem

Are there really instances that even if the package is scanned in drop off, the status for shipping does not disappear immediately? I dropped 4 packages yesterday but until now the status is still here in the app to ship.

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3 years ago
corporate account

Hi how will i know if my account is corporate account or individual?

and if ever how do i change individual to corporate account

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What to do with my store this holiday season

Tanong lang po mga kaseller ano po pwede gawin sa store settings ko ngayong magpapasko at bagong taon na. Holiday mode po ba or gawain 0 ang stocks? Uuwi kasi kami ng province ngayong Christmas season at walang magmanage ng shop. TIA sa sasagot.

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2 years ago
Other features of LISA

Aside from automated responses on a set of FAQs, what are features of LISA can I take advantage of? 

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2 years ago
joining the campaign

hi ask ko lang po bakit di ko ma include lahat items nmin sa store,only first page on our list lang po lagi na include the rest of the pages di ko ma i add. thanks po

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bakit po hindi ko nakikita yung store at products ko sa lazada? please paki sagot sana po matulongan niyo ako

hello good day to u I have a major problem regarding to my account kasi po hindi ko po nakikita yung mga products ko sa lazada pati yung store na check kuna man po lahat pati yung mga instruction na sunod kuna po why it is not visible in lazada app?

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3 years ago
Need recommendations!

Hi po! Baka po may pwedeng mag-share ng recommendation lalo na sa mga gumagamit ng sponsored discovery, based on your experience, mas maganda po ba ang returns ng Standard with no bid limit? Thanks po sa sasagot.