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2 years ago
Failed Delivery

I have failed delivery, how and where can I track the status of it?

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2 years ago
NO BUY NOW button

This past few days we are experiencing NO BUY NOW button on our items, what is the reason and how will we able to fixed it?

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Reward coins not showing

I've been doing tasks to get reward coins but the tasks are not updating as done, so no reward coins.

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2 years ago
I'd like to ask for eligibility on free shipping max

I noticed there is a new Privilege called LazTop, just wanted to apply for it, but my account doesn't have free shipping max so I was wondering if theres any way i can join free shipping max Thank you!

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daily campaigns requirement

Last na hahaha! nagcheck ako ng mga available daily campaigns sa SellerCenter. wala requirement (i.e. seller eligibility) needed to participate? sa Pricing ng products, kelangan maglagay ng discount, how much (%) dapat?

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Any COOP sellers here?

I am a member of the Online Micro Sellers Marketing Cooperative, am I affected by the change regarding the Marketplace Commission Fees?

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2 years ago
Arrange Shipment/No Change in Logistics Status

Hi po sa lahat. Tanong ko lang po what if hindi po napress ang 'to arrange shipment' button late ko ng naalala tas nadrop off na siya ni dropship company. Malolocate ko pa ba ung parcel ko? Hindi po ba yun na-scan? Kanino po yun ifollow-up bukod dun sa drophip? Salamat po sasagot.

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2 years ago
Where is Drop off near in my area?

Where is the nearest drop-off in my area here in Pinagsama Taguig aside from the one in Signal?

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1 year ago
Hi wala pa akong natatanggap ng Payment notification after receipt of delivery. Na received yung item last April 10. Thank you

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2 years ago
How to track my SKUs

Question lang po mga ka-seller ask ko lang po kung pede ba natin makita ang SKU natin kung naka ADD TO CART, or nasa WISHLIST ng buyer?  Saan po kaya makikita?

Salamat sa sasagot. Happy selling sating lahat!

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3 years ago
Failed Delivery

Hi, What would happen to my products if has a failed delivery. can I get more details please?

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2 years ago
No response from buyer

Fellow sellers. I just want to ask, what do you do when a customer sends an order but doesn't reply to you after?

Ang big concern ko kasi ay customized ang products ko. How to cancel their orders? Any tips?

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2 years ago
HOW CAN LAZADA DELIVER PARCEL FASTER

I have concerns with the parcel being ordered, there is not status yet of the parcel since Monday and i am concerned if it will reach the client within 7days since its a ready to eat food and freshness takes not longer than 15 days

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2 years ago
how to get the email for a hostility buyer's email when you found some keep place the order on your store via COD and reject to receive it when the package arrived.

how to get the email for a hostility buyer's email when you found some keep place the order on your store via COD and reject to receive it when the package arrived.

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2 years ago
About parcel demension limitation.

Hi, i got a question here. Does 3PL logistic has limitation on the parcel demension? For example, for a parcel`s length over 2meters , can it be shipped as other normal size parcels or only can be shipped for some certain areas ?

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1 year ago
Pre order new seller

Paano po ang pre - order as seller wala po kasi lumalabas sakin?

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1 year ago
How to put location on a product listing?

When I search for an item, some products already has a location underneath the price. But when I list and publish my products, mine don't have the location.

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2 years ago
Help me choose, fellow sellers!

Magkakaron na din pala ng commission fee for MP Sellers sa Lazada (like sa Shopee). Pero pwedeng mawaive kapag sumali ka sa FS Max or Cashback Program.

Anong mas effective sa dalawa?

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3 years ago
LazLive - Newbie

Hello, fellow Lazada sellers! I am a newbie seller. I'm wondering if LazLive is really helpful in increasing sales? Thank you! 

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11 months ago
how to sign up in Fulfillment by Lazada

I cannot sign up in Fulfillment by Lazada though my log in details are correct. When I tick on the tab "Fulfillment by Lazada" it redirected in log in again.