Lazada Community
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2 years ago
thermal printer

any recommended thermal printer?? and paper? yung reliable supplier pls

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1 year ago
LSS Advantage Survey

Hello Lazadians,

First time asking here. Yung LSS Levels ba once unlocked will never go back (unlike the Store Levels)? Since it's inception, our SS performance have weakened considerably.

Any serious advice/sharing? Thank you.

@Achi

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2 years ago
Discount Cap details

Ask ko lang what exactly is a discount cap and how it works?

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11 months ago
How to improve New product visibility

Hello po, new seller po sa lazada. currently nag add po ako ng product kaso upong checking po nung triny ko i.search yung item hindi po lumalabas yung item ko. any tips po ano pwede gawin to increase product visibility?

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2 years ago
Im new seller, level 2, i add more product and it seems low sales, as per managed product all are excellent

Im a new seller, level 2, i add more product and it seems low sales

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Question po. Hope you can help me

Hi po! Any idea on what to do if di pantay-pantay yung barcode when printing ng waybill?

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WHAT TO DO WITH SOLD OUT PRODUCTS

SA SOLD OUT PRODUCTS, ANO BA ANG DAPAT GAWIN? PWEDE KO BANG I-RESTOCK ANG PRODUCT & HOW MANY QUANTITY ANG PWEDE I-RESTOCK?

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2 years ago
Can we report buyers?

PTPA

Hello mga ka-seller 😊 Question, can we report a buyer? Ano yung mga pro’s and con’s if pwede yun sa account natin? Would it affect my metrics?

Yung customer kasi is claiming na sira sira yung product (may mga basag daw since my products are fragile). The buyer cancelled the order nung ang status is out for delivery na. Now, dumating sakin yung RTS na parcel, so I did an unboxing para may document if basag siya talaga. Pag open ko, wala namang gasgas yung product ko. Buong buo yung item ko. Then I saw the buyer gave me a low rating.

Anong ginagawa nyo sa mga ganung klaseng customer? Penge nga pong tips 😊

Salamat.

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3 years ago
Buyer Cancellation

Hello. I just want to ask what can I do because the customer placed an order 4 x but should be 1 only. I tried to walk her through on how to cancel the other 3 but she no longer replied. I'm worried that if I cancel on 3, will my non-fulfillment rate have a big impact? 'Out of stock' is the only available reason to cancel in my end. 😓

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additional orders

hi good morning

this is rosmalyn new seller

just want to ask if how can i edit the client's order due to additional order

he is asking me to add 2 more item from the chosen variant he/she chose

thank you

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2 years ago
How can I take over chat, when it's assigned to LIZA? Thank you!

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2 years ago
PAYMENT METHOD GCASH AVAILABLE PA PO BA?

Is gcash is valid for payout transactions ?

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1ST MILE CHANGE TO PICK UP

Hi mga ka Seller, any idea po if ano po ang mga criteria para ma approve sa request na change of first mile from drop off to pick up? Thank you in advance!

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cannot access Lori kit

hi,can you please sendmethe lorikitlink.

i finally have my computer to edit pictures for my store.

thank you

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2 years ago
Lazada Bonus questions

Hi, I would just like to clarify: Lazada is asking me to join Lazada Bonus it says Php50 for every Php500, co-funding 50% seller/platform.

1. So ang ibig sabihin ba nito pag nag purchase is customer ng worth Php500 sagot ko ang Php 25 and Php 25 kay Lazada for a total of Php50? or Php 50 sakin and Php 50 kay Lazada for a total of Php100?.

2. How about my own vouchers? Meron kasi ako regular voucher, store follower voucher and stackable voucher aside from that meron din akong shipping fee discount of Php 50 for Php 999. Anong vouchers ang mag aaply if ever example bumili ang customer ng 3 items sa store ko lang worth Php 1200? I've read the lazada bonus program pero hindi ko napansin about shipping discounts.

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3 years ago
Daily Campaigns

Hello po. Tanong lang po kung ako lang ba walang on going campaign from Nov. 1 to 10 o wala talagang campaign si Lazada? Thank you po.

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2 years ago
Package Intercepted - help needed

Mga sir and madam.

Pahelp naman dito. Ano po Ibig sbhin neto? First time ko kasi eto maencounter.

Please pa help. Salamat.

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2 years ago
Fair Trading Policy

Dear co-sellers.

I am just a newbie. Our store was suddenly deactivated and found due to Fair Trading policy.  How can I know the specific reason and how to appeal na mapabilis ang activation?  

Maraming salamat in advance.

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2 years ago
How to get shop visitors up

few shop visitors,I need your guidance,how should i do

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2 years ago
DOP STATION MLHUILIER Biga tanza cavite

New seller po ako.ask ko lang po kung bakit po naka package not created yet ng ini scan sa Mlhuilier .pero naka for drop off na po sa seller account ko..,binalik na lang po saken yung parcel ko..

Salamat po sa response in advance.