Hello sellers dito sa community!

Can someone help me. I just noticed ang laki ng deduction. Not sure if this is a glitch?

Hello mga ka-sellers. Aside from the 1% commission fee implemented last Jan 20, what other fees should I take note of? Hope you can help para I can check how much recalibration I would need to do on my pricing.

Hello. Have a question for marketplace sellers here. May special promos or offer ba si Lazada to waive the 1% commission fee?

Hello. Can someone help me with bulk uploading error? I keep encountering this error message. I already uploaded the images in MEDIA CENTER, exported the link, removed the hyperlink & pasted it to the excel file. But no matter what I do, same error message appears. Image file size is 700x700, with a total of less than 200 kb. Super liit na ng file. I dont understand why the system won't accept it.

Ive chatted PSC for a week now. Agent keeps closing the case kahit wala pong resolution.

Here is the error message.

1.Failed to convert image URL. Highly recommend to use image URL from Media Center. Go to Products > Media Center (Error Code:data.BIZ_PROCESS_FAIL_TO_MIGRATE_MAIN_OUTER_IMAGE.lazada)

2.Third-party system biz error (name:MEDIA, method:migrateMedias, code:102, message:4030-Parameter [OriginalMediaUrl] has invalid format [4030].) (Error Code:data.THD_MEDIA_CENTER_BIZ_PROCESS_ERROR.lazada)

3.Failed to convert image URL. Highly recommend to use image URL from Media Center. Go to Products > Media Center (Error Code:data.BIZ_PROCESS_FAIL_TO_MIGRATE_MAIN_OUTER_IMAGE.lazada)

4.Third-party system biz error (name:MEDIA, method:migrateMedias, code:102, message:4030_BK-Parameter [OriginalMediaUrl] has invalid format [4030_BK].) (Error Code:data.THD_MEDIA_CENTER_BIZ_PROCESS_ERROR.lazada)

Hope someone can help :(

Hi!

Ask ko lang po if meron ba drop off station ang ninjavan? May DOP locator ba sila? Ngayon lang kasi ako naka receive ng order na hindi sa lex ang drop off.

Hope you can help.

Thank you

Hi! I have a question. Once ba naka-DBS (Delivered by seller) na hindi na puwede bumalik ang setting as normal delivery? Like example pwede ko pa siya ibalik sa for pick-up/ drop-off na setting?

- How long does the OVL penalty? Dec 27 yung cancelation and its January 13 na, hanggang ngayon may OVL pa din. Also, di ba reset at midnight, but today, past 7am na di pa din nag reset.

PTPA

Hello mga ka-seller 😊 Question, can we report a buyer? Ano yung mga pro’s and con’s if pwede yun sa account natin? Would it affect my metrics?

Yung customer kasi is claiming na sira sira yung product (may mga basag daw since my products are fragile). The buyer cancelled the order nung ang status is out for delivery na. Now, dumating sakin yung RTS na parcel, so I did an unboxing para may document if basag siya talaga. Pag open ko, wala namang gasgas yung product ko. Buong buo yung item ko. Then I saw the buyer gave me a low rating.

Anong ginagawa nyo sa mga ganung klaseng customer? Penge nga pong tips 😊

Salamat.

QUESTION:

I have around 300+ products in my LAZADA store. Upon checking, all are active at may stocks na nakalagay. But I've been getting feedback from customers ko hindi daw sila makapag check out dahil ang nakalagay daw ay out of stock.

May nakakaexperience din po ba ng ganito? What should I do?

Good afternoon, fellow Lazada sellers. Got this notification today. Ano ba ang dapat gawin? 

Mga ka-seller. How do you deal with buyers na COD ang preferred na mode of payment? Feel ko kasi I have to be more engaging to these customers para maiwasan ang returns and cancellation.

Hi, ka-sellers! How can I use this voucher? Di ko pa din nagagamit since nabigay ni COOP. Thank you in advance!

I would like to know if how to boost traffic here in lazada using FB ads?

I would like to know if how to boost traffic here in lazada using FB ads?

Fellow sellers. I just want to ask, what do you do when a customer sends an order but doesn't reply to you after?

Ang big concern ko kasi ay customized ang products ko. How to cancel their orders? Any tips?

Good evening community, Ask ko lang po after the RTS bakit can’t pick up po on the schedule date. Paano at ano ang gagawin para ma pick up after po ng RTS. Thanks

kahit sino po pwede sumagot ? ilang store po ba pwede ilagay sa Lazada platform ,kailangan po ba ng new requirements?

Hi. May i know where can i find the shipping rate cards to date?

Also, for a newbie, i would like to understand the payment fee. Ex. i have shirt to sell. One shirt in a medium-size pouch.

How much is the Lazada pouch if we are going to purchase?

Thank you,

Hi how will i know if my account is corporate account or individual?

and if ever how do i change individual to corporate account

Good day to all ka-sellers, ask ko lang po regarding FSM. I am currently joined sa FSM, question ko po is, if buyer purchased and binayaran naman nila ung shipping fee magkakaroon pa din ba ako ng 3% deductions once delivered na po ung items? Kasi pag check ko po sa mga delivered items ko meron ako mga deductions wherein buyer paid the cost of shipping fee? Thank you in advance sa sagot.

Hello. If I rejected a return item from a customer, the reason is that the item that I sent is correct, can the customer contest? What would happen if that is the case? Thank you!